Pritner Keeps Printing the Same Page Over and Over Again
ZEBRA Thermal Printer Troubleshooting Tips and Tricks Superlative 5 Mutual issues with zebra thermal printers and how to fix During my 20 years of troubleshooting zebra printers, I take found that the same problems arise over and over over again. These problems carry through to all thermal printer models in the zebra family. I am going to walk through some quick Zebra troubleshooting tips and, hopefully, save you some time and frustration when yous observe that your printer isn't performing like it should. BEFORE ANYTHING, CLEAN THE PRINTER The very kickoff affair I practice when troubleshooting zebra thermal printer issues in every state of affairs, no matter what, is to thoroughly make clean the entire printer. This seems like common sense, only you lot'd be surprised by how many printers are neglected until something furnishings operation. Adhesive and remainder builds up on the printhead and platen rollers. Grit and particles block sensors field of view. Nosotros recommend cleaning the printhead, all the rollers, and sensors with 99.seven % isopropyl booze every time you modify the media. Audit the platen roller (underneath printhead) and make sure there are no cuts in information technology or labels wrapped around it. Cuts in the platen volition create voids in the impress and will need replaced. The external encompass is designed to keep the printer clean! It seems like fifty% percent of the places I go into run their printers with the cover up all the time. This just leads to more down time. RUN A Break Exam PRINT Right after I'chiliad done cleaning, I'll run a pause examination print. This sends a exam label to the printer and isolates the printing function from the software running a normal print chore. To practise this: turn the printer off, concord in the pause push, and plow the printer back on. Keep the pause button pressed until all the lights flash once. This volition load 9999 test print labels into the printer. Release intermission and you are ready for troubleshooting. Pause test is the best manner to quickly decide if the printer is functioning properly. It also prints beyond the entire capable width of the printer which will help you better fine tune your adjustments. POOR Impress QUALITY How is the quality of the impress? Print quality is greatly affected by darkness and speed. The slower the print the better the quality of the print image. I recommend taking the speed down as much as possible to ensure that you take the best possible image. After slowing down the print and y'all all the same have a light image, increase the darkness as much as possible. Too much darkness will melt the ribbon onto the label, your controlling the dwell of the impress head. This is not actually a setting to change how much heat is practical. If you're still not getting a good image check to make sure yous have the right ribbon for the characterization material selected. Another good place to check to increase print quality is that y'all must have even pressure across the print head. There is a toggle with spring above the printhead, make sure this is evenly space beyond the label, or if there is ane you want to center information technology on the label. If in that location is a vertical white line through the impress you have a bad print head element and the impress head will need (to exist) replaced. A white line running diagonally signifies a wrinkle in the ribbon. You lot tin accommodate this by fine-tuning the ribbon strip plate. Print head alignment could also cause feathering at the edges of the label. If you nevertheless tin can't go a skillful label check if you have the right ribbon to characterization combination. I should also add, if yous are not getting an prototype at all chances are that you accept the ribbon loaded backwards. You can test what side the ink is on past sticking a label to the ribbon. If ink is transferred, you take the correct side. SKIPPING LABELS If your zebra printer is skipping labels, not feeding an entire label, or giving a paper or ribbon out mistake, and then follow these steps. I always start with making sure the ribbon and labels are properly fed through the printer along the correct path. All zebra printers have guides on proper loading technique. And so, I run a general calibration by hit pause and selecting the calibrate button. If you don't take a calibrate button then yous'll need to look up the proper calibration procedure on Zebra's website and you can find the instructions for the specific model printer in the links provided below. The printer will run through some labels calibrating the sensor to await for the gap betwixt. If all is well, the printer will terminate the final label at the skin edge. If it didn't work, you'll have half a characterization sticking out or an fault and at this point double check the sensors to make sure they are unobstructed and clean. If they are good, I'll run a manual calibration through the carte but if this doesn't take care of the problem, I'll run a sensor contour from the menu. A sensor profile prints out a graphical representation of what the sensors are seeing. The fasten, which is measuring the gap, should be at least two points high. If information technology'south not y'all may need to replace a sensor and call LabelPack Automation for an evaluation. NONE OF THE SETTINGS SAVE A common issue we see a lot is a complaint that none of the settings are saving on the printer. "When we brand changes to the settings, they revert back to something else when we send a characterization." Labeling software or the print driver can modify settings on the printer when the print chore is sent. This often happens at facilities when a new characterization template is created or when a new employee is responsible for the printing. You can bank check this in the label properties of the template in whatsoever software you are using; Loftware, Bartender, NiceLabel, or Zebra Designer. Also, nether printing preferences of the printer commuter navigate to the advanced setup tab. Bank check use printer settings. This will go on the settings you brand on the printer and not apply settings from the driver or software. This is a good do, so yous don't take to worry about someone forgetting to set up all the printer settings when they configure a label. WRONG Characterization RIBBON COMBINATION You must know what type of characterization cloth your using when selecting the proper ribbon. When selecting the proper ribbon yous want durability of print and rub resistance. A newspaper label prints best with a wax ribbon. Resin is added to the ribbon for durability. A film or polypropylene (synthetics) will need a total wax/resin combination ribbon. These types of labels accept good moisture resistance. Polyesters require a total resin ribbon, used in long term and durable applications, UL or CSA label. A good tip to follow is that each ribbon performs all-time at certain darkness settings. If you're not getting a skillful prototype at the expected darkness setting then you could perhaps merely have the wrong ribbon. Newspaper labels usually run around a 5-12 darkness setting. Film or polypropylene labels are going to be 15-25 range. Full resins are 20-30. Speed is as well critical. If yous are unsure of label ribbon combination call LabelPack Automation for some guidance. Poor or depression barcode ANSI grade Another common event is a poor ANSI form on a barcode scan and some that won't scan at all. A healthy impress head is admittedly necessary in maintaining a quality barcode. A void in the barcode greatly furnishings the scan. Slowing downwardly your print speed is always going to create a better image, eliminate poor edge's and expanding barcode distortion. Scanners demand good contrast. You always want to impress your barcode parallel to the movement; we telephone call this picket contend. When the lines of the barcode are perpendicular to the feed direction all kinds of problems with quality can happen. You won't see a crisp print and a void in the printhead tin can go through the entire barcode. Another major barcode trouble is a quit zone. A barcode that is right up to the border of a label or directly next to whatsoever type of print will requite you lot errors. A general rule is: there needs to be ten times the width of the narrowest bar of white infinite effectually the barcode. Hopefully this general guide volition assist save you some time and frustration when troubleshooting your Zebra Thermal Printer. Delight don't hesitate to call LabelPack Automation with whatsoever thermal printer question. Nosotros provide phone support and evaluations of all Zebra printers. We provide depot service and help many customers onsite with service contracts. We industry all types of labels and labeling equipment. Nosotros take over 45 years of labeling and software integration. We are a Zebra trained and certified partner. ULTIMATE ZEBRA PRINTER RESOURCE FOR TROUBLESHOOTING WITH VIDEO https://www.zebra.com/us/en/support-downloads/printers.html Learn more near LabelPack Automations relationship with Zebra here.
Source: https://www.lpautomation.com/blog/top-5-common-issues-with-zebra-thermal-printers-and-how-to-fix
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